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Guides

If you want to make the switch from a standard landline phone to the VoIP revolution, but aren't quite sure how, then allow VoIP.Guide’s handy guides and how-tos to guide you through it! From activating provider accounts and plans, to making calls and accessing voicemails, there’s a guide for everything and anything you need!

How to Choose the Right Business VoIP For You

Gone are the days of landlines, desk phones and losing contact with clients when you leave the office. The way that smartphones have swooped in and replaced the older, chunkier mobiles, VoIP business software has replaced landlines in offices across the world. There are plenty of reasons to switch over to a VoIP – the hard part is figuring out the provider and the service that’s good for you. This is where the VoIP.Guide comes in – below, we’ve explained the switchover process in 5 easy steps to help you and your business make the switch.

The Complete Guide to VoIP Services

If you’re new to the world of VoIP services, then you might be feeling a little lost. Where on earth should you begin? It is a huge, emerging technology that is revolutionizing the way that we communicate both in businesses and in homes. VoIP.Guide is here to guide you through it, and have you feeling like a VoIP whizz in no time. There are lots of different subjects and purposes for VoIP, all of which our experts have explained in VoIP.Guide. Below, we’ve summarized VoIP into the most important parts so you can get a broad overview before getting into the nitty-gritty in our other VoIP.Guide articles.

How to Choose an Enterprise VoIP Provider – A Guide

VoIP services offer great variety in their price plans and target markets. Some software work well for small businesses, while others are better suited to larger businesses. So what features and functions should you look for when shopping for Enterprise VoIP solutions? We’ll guide you through this.

Some might be more suitable for small businesses, while others might be better options for larger businesses. The question is, when looking for effective VoIP solutions for enterprise, which features and functions should you be on the lookout for?

Let us guide you through it.

The Business VoIP Buyer’s Guide

If you’ve ever looked to find quick and easy ways to cut your business’ costs, then we have good news for you: investing in a VoIP system will do just that.

Yes, really: utilizing the power of the internet, as well as the lack of excessive extra hardware (as with landlines), VoIP users consistently save as much as 75% of costs, just when switching to VoIP:

As everything quickly becomes more digital, investing in a VoIP system makes much more sense – but how do you know which one is right for you?

Let VoIP.Guide take you through it step-by-step, in our Business Buyer’s VoIP Guide.

How to Choose the Right Business VoIP Solution For You

When choosing a VoIP provider for your business there are so many things to take into account: the size of your business, your business’ needs, your budget and otherwise.

Let VoIP.Guide give you the step-by-step lowdown you need in order to make the right decision for you, your business and your team.

How to Set Up a Voicemail with Ooma

It may have been a while since you’ve last had to set up a voicemail, but don’t let that deter you. Your voicemail message is a wonderful way to express your personality, your family or your business, so it’s important to take the time creating a meaningful outgoing message. As for the technical side of setting up a voicemail, thanks to Ooma’s friendly user interface and easy-to-navigate website. There are two ways to set-up your voicemail, both of which just take a couple minutes – read below to find your preferred method. The two methods of setting up voicemail are based on your Ooma Office Extensions. Watch this quick video to learn about tools for managing your Ooma Extensions – it’s all right here:

How-to Block a Number with Ooma

At some point in your life, you might be subject to unwanted calls – it just happens. Whether you’re fed up of hearing from a persistent telemarketer, a particularly annoying individual or even a wrong number caller who won’t give up, there are easy ways to block unwanted callers with Ooma. Thanks to their custom call blocking feature, you can protect your privacy and prevent the nuisance of unwanted callers in a matter of seconds, all the details are right here.

How to Get a Local Number in the US via VoIP Services

Whatever your line of work, if you work a lot with the US market, the chances are you’re going to need a US local phone number.

Thankfully, this no longer needs to be an expensive solution, as it was in the days of landlines! Nowadays, VoIP providers – Voice Over Internet Protocols – easily manage to deliver low cost, fast and high-quality local US calls.

They’re known as DID numbers – Direct Inward Dialing – which you can connect to your existing phone (and even add other international numbers) anywhere you are located worldwide, providing there’s a good enough internet connection.

People calling your DD phone number – for example, a local US phone number – pay the same rate as they would to make a local phone call – just one of its many, many benefits.

How to Get a 1-800 Phone Number in the US

Who doesn’t love a 1-800 number? Calling toll-free is a great way to encourage potential clients to get in touch, as it means they don’t need to pay anything to call for whatever reason.

On the businesses’ side, a 1-800 number looks more professional, giving people from all over the US and Canada call you for free – and stay happy.

But how do you actually get such an important number? Luckily, with certain recommended VoIP providers, it’s actually really easy to set up and get running.

How to Transfer a Call on Grasshopper

One of the best benefits of VoIP (even though there are many), is how it takes something as landline-traditional as call forwarding, and stretches the possibilities.

While some VoIP providers (even our recommended ones), can give you numerous, pretty overwhelming options, Grasshopper keeps everything straightforward, so you know exactly what you’re doing and how to do it.

How to Forward a Call on Mitel

One of the best things about VoIP is the sheer amount of flexibility it affords you. Just like with landline phones, one of the benefits of Mitel’s VoIP system is that it allows you to forward calls. Unlike a landline phone, it gives you several options to actually do this!

How to Transfer a Call on Mitel

Although in the grand scheme of things, VoIP solutions are better suited for your business and personal needs than regular landline, it might take you a while to get used to the technology upgrade from the traditional setup—especially when VoIP service providers come with several unique features, such as Call Transfer to voicemail and remote users—features that your old phone line didn’t.
But there is no need for you to worry. Mitel is one of the best VoIP service providers on the market. With its user-friendly interface, Mitel provides you with all the features of a VoIP network and is still easy to set up and use. However, if you still need help to go about it, we’ve got your back!
The following guide will help you master Call Transfers on Mitel VoIP, so stick around!

How to Send a Fax on 8×8 VoIP

Fax machines are becoming outdated by the minute. Nobody has the time or patience to deal with the battered age-old technology when a faster, simpler and more inexpensive way to send fax is available. That’s right. 8×8 VoIP offers Fax Service to all its users. Now you can send fax and receive fax, anytime, anywhere without the hassle of maintaining a physical fax machine!
To get you started on the unique feature, VoIP.Guide provides a comprehensive guide on everything you need to know about 8×8 VoIP fax service. Read on to get an overview understanding on how fax works on 8×8 VoIP and how you can get it to work for you.
By the end of this simple step-by-step guide, you will be all set to send your first fax!

How to Transfer a Call on 8×8 VoIP

When running a business—big or small—transferring calls is part of the package. Be it a call transfer from a client or within the organization, you would want it to go through smoothly and to the right person to ensure successful communication. However, call transfers can be a bit overwhelming, especially for new businesses. But worry not; VoIP.Guide has got your back!
Seamless Call transfers may seem inconsequential, but they help build the credibility of your business among your customers and improve internal communication and efficiency. This guide will help you understand how to transfer a call on 8×8 VoIP. Let’s get started!

How-To: RingCentral – How to Do Conference Calls

Using conference calling with RingCentral allows you to join or host calls across different platforms. Whether you’re using your cell phone, desk phone or desktop app, you can be part of a call. This improves communication and collaboration between team members, making it an important feature available through RingCentral. Here we’ll look at how to do conference calls.

How-To: RingCentral – How to Make Conference Calls

Team work and good communication is the root of a successful enterprise. To achieve this, team members should be able to collaborate and communicate their ideas seamlessly. RingCentral offers a simple solution with its unique feature of Conference Calls. Now you can enjoy full-fledged conferences with no interruptions, wherever you are. You can attend the call via any of your devices with RingCentral.

This feature is a game-changer for communication within organizations and proves beneficial in improving efficiency. To avail this service, just follow the easy steps below and get on the bandwagon!

How-To: RingCentral – How to Transfer Calls

Transferring customer calls is an important part of managing your business. To provide quality customer support, you must be able to transfer customer calls efficiently and accurately so that they get through to the right person. Here we’ll look at how to transfer calls with RingCentral while discussing some of the options that are available to improve the process.

How-To: RingCentral – How to Send a Fax

RingCentral is considered one of the best VoIP solutions, and for good reason. Along with replacing your traditional telephone setup, it also doubles as your fax machine.
RingCentral makes it possible for you to send and receive faxes directly from your desktop, email or even mobile phone! It is the quicker, simpler and more efficient form of fax that is ideal for startups and small businesses. Activate your fax services with RingCentral by following these simple steps:

How-To: Vonage – How Does it Work?

Vonage is a great VoIP network for both private users and small businesses. It offers high quality calls at the lowest rates possible, so you can enjoy seamless communication over the internet whenever and wherever you want.
Vonage is one of the best VoIP service providers. For its low rates and advanced features. Below is a comprehensive guide for you to determine if Vonage is the VoIP solution for you.

How-To: Vonage – How to Dial International

In times when the world is a global village, international calls have become a necessary part of our lives and business. Thankfully, Vonage VoIP offers great solutions for calling internationally. The offers extend to both personal and business phones services.
Vonage allows you to make local and international calls offering different plans to suit your needs. If you are just getting started with your Vonage account and need help with international calling, keep reading.
Here is a simple step-by-step guide to walk you through the process. We’ll help you decide the best plan for you, everything that you need to consider before signing up, and making the actual call. Go ahead, and dial international with Vonage today!

How to Block a Number on Vonage VoIP

How to Check Your Vonage Voicemail

How to Choose an Enterprise VoIP Provider

How to Select the Best VoIP Service

How to Choose a VoIP Provider

Guide: How Does VoIP PBX Work

Guide/How-To: How Does VoIP Work?

How-To Get a US 1-800 Number

How to Select the Best VoIP Service

If you’ve decided to go the VoIP route but are facing problems deciding the best VoIP service for you, continue reading.

How to Choose a VoIP Provider

Once you’ve decided to make the switch from traditional telephone system to VoIP, next on your agenda is choosing the right VoIP service provider.

Sure, VoIP is cheaper, faster and more innovative than regular telephone services, but if you don’t make an informed decision with your service provider you might lose more than you hope to gain.

Guide: How Does VoIP PBX Work

VoIP PBX, also known as IP PBX, is a business telephone system that is becoming more popular. Businesses are turning to VoIP PBX as a cost-effective and efficient communication system that offers enhanced features and improved customer service. Here we’ll go through how the PBX and VoIP systems combine to create phone solutions for large businesses and enterprises.

Guide/How-To: How Does VoIP Work?

VoIP is the preferred option for business communications, and can give you a cheaper, faster and more reliable way to communicate within your business, and with your clients too. But how does VoIP work, and what do you need to know about VoIP to understand how VoIP can help you?

How-To Get a US 1-800 Number

The ubiquitous 1-800 number, businesses to this day are still grasping for them. Despite better access to international calling plans, the 1-800 number remains ever-popular and an important part in establishing a business as professional and accessible. A toll-free number means you as a business holder, foot the bill and that keeps customers happy. Figuring out how to get a 1-800 number for your business isn’t difficult; we’ve got all the details on how to get the best toll-free US number for your company right here.