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Topicks Media Ltd (“Company”, “we”, “us” or “our”) provides you with various content websites, with main focus on comparison content which includes comprehensive information, comparison tables and resources about various Third-Party Services (as detailed in our Terms of Use).

This Privacy Policy is an integrated part of our Terms of Use (“Terms”). Definitions herein shall have the meaning assigned to them in the Terms.

We respect your privacy and recognize that your privacy is important. This privacy policy (“Privacy Policy”) sets forth and governs the privacy practices of the Company and applies to users that access Company’s websites that link to this Privacy Policy (“Website(s)”) or use our Services in any manner. This Privacy Policy provides important and transparent disclosures on how or why we collect, share and use our users’ data, but before we would like to explain the basis on which we do so:

  1. Where you sign up for any of our Services, we process your personal data in order to perform our contract with you;
  2. If we have a legitimate interest in processing data, such as for direct marketing, online advertising or online identifiers when you access our Site or use our Website or Services; or
  3. We will also process your personal data where you have provided us with consent to do so.

We want to enable you to freely decide whether you wish to use our Services or provide us with any information which may be required or obtained while you access the Website or use the Services. Therefore, we encourage you to read this Privacy Policy carefully and use it to make informed decisions.

If you have any questions about this Privacy Policy, please contact us at: service@voip.guide (or as described below).

Data Collected and Stored

Non-Personal Data:

In some cases, we may collect technical and aggregated data about you that is non-personal non-identifiable data which may be made available or gathered via the users’ use of the Website and it is transmitted from the user’s device (“Non-Personal Data“). The Non- Personal Data does not identify you. We collect the following Non-Personal Data from you when you access or use the Website or Service:

  1. Type of browsers;
  2. Type of operation system;
  3. Type of device;
  4. Time and date you access the Website and use the Services;
  5. Users’ navigation and actions in the Website;
  6. Language;
  7. Approximate geographical location.
  8. Log files; when you use our Services, we may collect and store certain information in server logs.
  9. Redirecting URLs.

Personal Data:

When you access or use the Website or Service we may collect from you individually identifiable data, namely data that identifies an individual or may with reasonable effort identify an individual (“Personal Data“), as follows:

  1. Contact details: If you voluntarily contact us whether through the “Contact Us” page in the Website, by sending us an email, or any other request or notification, you may be required to provide us with certain information such as your name and email address;
  2. Newsletter Subscription: If you voluntarily subscribe to our Newsletter you will be asked to provide us with your name and email address. You can unsubscribe at any moment through the “unsubscribe” link;
  3. User’s Comments: if you voluntarily leave a comment on the Website or submit a review you will be asked to provide us with your name and email address. If we will decide to post your comment, it will be posted under the name you have provided. In addition, we nay send you an email notifying you we are other user have responded to your comment or review;
  4. Identifiers: we will collect your Internet Protocol (“IP”) addresses. Note that, while IP address is considered personally identifiable information in many jurisdictions (such as the EEA), there are some jurisdictions in which such data sets are not considered as Personal Data. Therefore, we treat such information as Personal Data, in accordance with applicable laws.

If we combine Personal Data with Non-Personal Data, the combined data will be treated as Personal Data for as long as it remains combined.

How We Collect the Data

We may collect the above detailed data from you, in the following manners:

  1. automatically, including through the use cookies (as elaborated in the “Cookies” section below), and other similar tracking technologies when you interact with our Website and Services; or
  2. when you voluntarily choose to provide us with information, i.e. when you contact us, register to our Newsletter, etc. Whenever technically possible and required under applicable law, we will ask for your consent to collect your Personal Data and offer you the choice to opt-out.

Cookies, Web beacons and Third-Party Cookies

When you use the Website, we may use “Cookies” (or similar tracking technologies). The use of Cookies is a standard industry-wide practice. A “Cookie” is a small piece of information that a website assigns and stores on your computer while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help customize your experience, the Service and content, by making your service experience much more convenient and effortless. The cookies used by the Website are used for internal analytic purposes, for example, we analyze how many users accessed our website, and their click stream for performance analyses and in order to improve our Services.

You can find more information about cookies at: www.allaboutcookies.org.

Most browsers will allow you to erase cookies from your computer’s hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. You may remove our cookie by following the instructions of your device preferences. However, if you block or erase cookies some features of the Services may not operate properly and your online experience may be limited. For more information about cookies and your controls in this regard, please see the “User’s Rights” section below.

We use the Google Analytic tool (which includes cookies or other similar technology) to collect information about your online and application usage activities across our Website for the purpose of tracking and internally analyzing your use. To learn more about how Google uses data from our use of Google Analytics Cookies, we recommend you review Google’s policies located at: www.google.com/policies/privacy/partners. We also encourage you to review the Google Analytics’ currently available opt-outs for the web tool available at:  https://tools.google.com/dlpage/gaoptout/.

Ads appearing on our Website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by us and does not cover the use of cookies by any advertisers.

Third Party Content

Our Website may link to Third Party Websites (as defined in the Terms, or other third-party content, including service provider’s content whose privacy practices may differ from those of the Website. Our service may also be linked to sites or services operated by our affiliates or third parties, and may carry advertisements or offer content, functionality, games, or applications developed and maintained by third parties including, any online store. Please note that these features are provided by us only as a suggestion. We are not responsible for the privacy practices of any such third parties, and we cannot control the privacy practices enacted by such third parties. Once you interact with third parties content (including advertisement), leave the Website via a link, or enable a third-party service, you should check the applicable privacy policy of the third-party. Your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit. We make no representations or warranties regarding any such third-party content or privacy practices and in no event shall the Company be liable to anyone for any damage arising from or occasioned with your use or access to third party content.

The Purpose of Collection and Use of the Data by the Company

We collect and use the aforesaid data as detailed below:

  1. We use the IP and technical Non-Personal Data in order to fulfill our legitimate interests to: maintain, protect and manage the Website and Services; customize and improve our Service and Website, as well as enhance your experience while you use our Services; in order to perform research, analytic and statistic regarding traffic flow and users’ interaction with our Services; in order to audit our affiliates, calculate payments and detect fraud, as well as detect and resolve security or technical issues in connection with the Services;
  2. We use your name and email address provided by you in order to send you our newsletter with information related to our Services and to keep you up to date.
  3. We use your name and email address provided by you while you contact us, as well as the correspondence history, solely for the purpose of responding to your inquiries and provide you with the support or information you have requested.
  4. We use your name and emails address provided by you when you submit a comment or review, in order to publish such content in our Website, as well as inform you, via an email notification, we or other users have responded to your comment or review;
  5. We may use all information collected, when and to the extent applicable, in order to protect our or third parties’ rights or property, resolve disputes and enforce our policies.

Sharing Data with Third Parties

We have different practices regarding to Personal Data and Non-Personal Data we share, as follows:

Personal Data

We will not share your Personal Data with third parties, outside as specifically mentioned herein: (i) user’s explicit consent – we may disclose your Personal Data to third parties upon your explicit consent, in order to enable said partners (e.g., Trust Pilot) to send you rating questionnaires regarding our Services. In the event you do not want us to share your email address with such third parties please do not provide your consent to such use. Please note that once we share your information with third party, that information becomes subject to the other third party’s privacy practices; (ii) policy enforcement – we may disclose or share your Personal Data, solely to the extent needed to enforce our policies (including our policies and agreements) and to establish or exercise our rights to defend against legal claims, as well as investigations of potential violations thereof, including without limitations, investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud, security or technical issues; (iii) third party rights – we may disclose or share your Personal Data in order to respond to claims the rights of third-parties were violated including to respond to claims that contact information (e.g. name, email address, etc.) of a third-party has been posted or transmitted without their consent or as a form of harassment or to prevent harm to the rights, property or safety of us, our users, yourself or any third party; (iv) law enforcement – we may disclose or share your Personal Data, solely to the extent needed to comply with any applicable law, regulation, legal process or governmental request (i.e., to comply with courts injunction, comply with tax authorities, etc.); (v) affiliate company and corporate transaction – we may disclose or share your Personal Data with our parent company, any subsidiaries, joint ventures, or other companies under common control (“Affiliated Companies”) solely if and when applicable or necessary for the purposes described in this Privacy Policy, or in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, our Affiliated Companies or acquiring company will assume the rights and obligations as described in this Policy; (vi) identifiers – may disclose or share identifiers collected by us (as detailed above), for the purpose of operating our business and providing the Services, as well as to calculate payments and detect fraud, security or technical issues in connection with the Service; (vii) direct marketing – we may share your email address and name, if we have collected such, with our marketing partners and to use it ourselves for the purpose of providing you marketing offers on our behalf and rating questionnaires regarding our Services (i.e., direct marketing). At any time, you can choose to no longer receive commercial or promotional emails from us by sending us email via our Contact Us form located in to footer of each page within our Website or at service@voip.guidde

Non-Personal Data

Notwithstanding the above, may share aggregate or Non-Personal Information with our business partners and other third parties in accordance with the terms of this Privacy Policy. We may store Non-Personal and Personal Information on our servers or our cloud servers, use or share Non-Personal Information in any of the above circumstances, as well as for the purpose of providing and improving our Service as detailed above. Furthermore, we reserve the right to use, disclose or transfer (for business purposes or otherwise) aggregated and processed data to third parties, including, inter alia, affiliates, for various purposes including commercial use. This information may be collected, processed and analyzed by us and transferred in a combined, collectively and aggregated manner (i.e., your information is immediately aggregated with other users) to third parties.

For How Long We Retain the Data We Collect

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion. We retain the data we have collected for as long as needed to provide the Service, carry out our business purpose and to comply with our legal obligations, resolve disputes and enforce our agreements, in accordance and compliance with applicable laws, or until an individual request us to delete its Personal Data, as detailed below, however in any event not longer than twenty-four months in an identifiable form, or as otherwise required by law.

Users’ Rights

The right to obtain a copy, delete, revise or transfer the data collected, and object to collection

Data protection and privacy laws provide you with the ability to exercise some rights regarding your Personal Data that we hold (which might be different in each jurisdiction) such as; (i) you may request to access your Personal Data that we hold; (ii) you may request the rectification of your Personal Data that we hold; (iii) you may request the erasure of your Personal Information that we hold (as long as we do not have a legitimate reason for retaining the data); (iv) you may request to restrict processing of your Personal Data; (v) you may object to processing of your Personal Information by us; (vi) you may request to exercise your right of data portability; (vii) you may exercise your right to file a complaint to a supervisory authority in your jurisdiction; and (viii) you have the right to withdraw consent.

If you wish to be provided with more information, or you would like to exercise your rights, or in the event that you have any additional complaints about your privacy rights, please initially contact us at: service@voip.guide or contact our Data Protection Officer at: service@topicks.net Please note that you have the right at any time to contact your local data protection authority.

When you contact us and request to exercise your rights regarding your Personal Data, we will require certain information from you in order to verify your identity and locate your data and that the process of locating and deleting the data may take reasonable time and effort, however not more than one (1) month, unless otherwise required or permitted under applicable law.

Data privacy and related laws in your jurisdiction may provide you with different or additional rights related to the data we collect from you, which may also apply.

Opt-Out right

You may opt-out of the data collection, sharing process and advertising services related to our Website, as follows:

  1. you may set your browser to block all cookies, including cookies associated with our Services, or to indicate when a cookie is being set, by adjusting the privacy and security settings of your web browser. Please refer to the support page of the browser you are using. In this regard, following are some links which you may find useful:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en;

Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences;

Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies;

Safari: https://support.apple.com/kb/PH21411;

Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge);

Opera: http://www.opera.com/help/tutorials/security/cookies/;

  1. you may opt-out directly from third party retargeting cookies or other ad-technology trackers through self-regulator services like the Network Advertising Initiative’s (“NAI”) website – NAI consumer opt-out page or the Digital Advertising Alliance’s (“DAA”) website – DAA opt-out page;
  2. you may contact us (as detailed below), and we will make best efforts to assist you;
  3. as detailed above, we may use third-party advertising companies to serve ads when you visit our Website. These third parties may provide ways for you to opt out from or limit their collection of information from and about you. Please refer to these third party’s privacy policies. Please note however, that we are not responsible for these third-party privacy practices.

Note that once you opt out, part of the Services provided by us might no longer be available and some features may not work if you revoke the data transfer.

Security of the Data

We take great care in implementing and maintaining the security of the Website or Service and your Personal Data. We employ industry standard procedures and policies and implemented technical and administrative security measures to ensure the safety of our users’ Personal Data and prevent unauthorized access or use of any such information. However, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure and we cannot be responsible for the acts of those who gain unauthorized access or abuse our Website or Service, and we make no warranty, express, implied or otherwise, that we will prevent such access.

We may adopt what we believe is appropriate data collection, storage and processing practices and security measures to protect against unauthorized access to such data, and according to applicable law requirements. For more information regarding our Security Measures, please click here Security Measures. If you feel that your privacy was treated not in accordance with our Privacy Policy, or if any person attempted to abuse our Website or Service or acted in an inappropriate manner, please contact us directly at service@voip.guided

Children Privacy and Data

You represent and warrant that you are at least eighteen (18) years of age and of legal competence to enter into these Policy and Terms. We do not use the Website to knowingly solicit data from or market to children under the age of eighteen (18). We request that such individuals do not provide Personal Information through our Services. We reserve the right to request proof of age at any stage so that we can verify that children under the age of eighteen (18) are not using the Website. If you become aware or have any reason to believe that a child under the age of eighteen (18) has shared any information with us, please contact us at service@voip.guide and we take reasonable steps to ensure that such information is deleted from our files.

Transfer of Data

We may process or store Personal Data within the EEA, US, and internationally, therefore you hereby accept and agree that by accessing and using the Website or our Services from outside the United States, your information may be transferred to, stored, and processed in the United States. If you are a resident of the European Economic Area (“EEA“) we will take appropriate measures to ensure that your personal data receives an adequate level of data protection upon its transfer outside of the EEA.

Do Not Track Disclosure

The Website or our Services does not respond to Do Not Track signals. For more information about Do Not Track signals, please see: http://www.allaboutdnt.com/.

Amendments

We reserve the right to periodically amend or revise this Privacy Policy from time to time, at our sole discretion, so please re-visit this page frequently; Any changes to this Privacy Policy will become effective immediately upon the display of the revised version. The most recent version of the Privacy Policy will always be posted. If we do make any changes, the updated date at the top of the Privacy Policy will be reflected in the “Last Revised” heading. Your continued use of the Website or our Services, following the display of such modified Policy, constitutes your acknowledgement and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments. In the event of a material change we will make best efforts to provide a written notification.

Further Questions?

If you have any questions about this Privacy Policy, please contact at: (i) Topicks Media Ltd at service@voip.guide  or (ii) via our Contact Us form located in the footer of each page within our Website; or (iii) send us an email: service@voip.guide;

Company’s Data Protection Officer:

If you have any requests regarding the data collected under this Policy, including without limitation, requests to remove, delete, amend, modify or transfer the data, please contact our Data Protection Officer at: service@topicks.net

Please include your name, address and email address in any correspondence so that we can respond to your inquiry or request.